UX Challenges

User Interview

User Interview User Interview

Scenario

You're a product designer at a startup creating a new note-taking app (competitors are Notion and Evernote).

You're in the beginning stages of designing the app. You want to get to know your future users and their current workflows better so you can create a better experience for them. You need to understand things like: What do they use digital notes for? What is their current note-taking process like? Where are the pain points in that process? How do they feel about their current note-taking options?

Task

Make a plan for, and carry out, three real user interviews on the subject of digital note-taking. Aim to pull out specific insights that would inform the features and design of a new note-taking app like the one in this challenge. Analyze your findings and put together some recommendations based on what you've learned.

Extra Credit: Perform five (or more) interviews instead of three.

Tutorials

If you need help with this challenge, check out our hand-picked tutorial recommendations.

User Interviews: How, When, and Why to Conduct Them

nngroup.com

A Cheatsheet for User Interview and Follow Ups Questions

stephaniewalter.design

12 Ways To Improve User Interview Questions

smashingmagazine.com

Questions to Ask When You Conduct a User Research Interview

youtube.com

Tools

Not sure which tools to use? Try one of these.

Zoom

zoom.us

Miro

miro.com (affiliate)

Notion

notion.so

Dovetail

dovetailapp.com

Share Your Results

When you finish the challenge, post your work on Twitter and we'll give you feedback! Be sure to use the hashtag #uxtoolschallenges and tag our account @uxtoolsco. We'll keep an eye out and repost good examples on a regular basis.

We're also building a new paid community for designers where you'll be able to get even more feedback. See more details.

More Challenges

Empathy Map
Usability Test
Info Architecture

 All Challenges

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