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UX Challenges

Information Architecture

Info Architecture Info Architecture

Scenario

You are a UX designer for a large car rental corporation.

Usability tests and analytics have indicated that users are having a hard time navigating around the website. You are tasked with taking a fresh look at the navigation plan and general structure of the website.

Task

Gather content and pages from a real car rental company's website to get ideas for what is on a site like this. Examples include budget.com, thrifty.com, enterprise.com, avis.com, and hertz.com.

Build a sitemap for your fictional employer's website. You may want to use other skills like card sorting or tree testing to complete this challenge.

Extra Credit: Turn the sitemap into a more detailed IA diagram or plan. You can include things like:

  • Plans for search
  • Common user flows between pages in the sitemap
  • Content categories
  • A wireframe of what the site's main navigation looks like

Tutorials

If you need help with this challenge, check out our hand-picked tutorial recommendations.

Website Information Architecture: How to Optimize for UX

cxl.com

Top 10 Information Architecture (IA) Mistakes

nngroup.com

The Comprehensive Guide to Information Architecture

toptal.com

A Beginner’s Guide To Information Architecture

youtube.com

Tools

Not sure which tools to use? Try one of these.

Miro

miro.com

Figma

figma.com

Share Your Results

When you finish the challenge, post your work on Twitter! Be sure to use the hashtag #uxtoolschallenges and tag our account @uxtoolsco. We'll keep an eye out and repost good examples on a regular basis.

We're also building a new community for designers where you'll be able to get even more feedback. See more details.

More Challenges

Onboarding
Card Sorting
User Flow

 All Challenges

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