UX Challenges

Survey

Survey Survey

Scenario

You're a product designer for a project management and team collaboration app.

You want to analyze a particular feature of the app that you think new users are having a hard time learning and using. You want to gather some information that will help you set the direction for what to do with more substantial qualitative research like journey maps and usability tests.

Task

Choose a project management and team collaboration company who will be your imaginary employer for this challenge. Examples include monday.com, taskade.com, clickup.com, basecamp.com, getflow.com, and asana.com.

Select a specific feature from your chosen app that you think a new customer could find confusing or difficult to use. This could be something like team task management, project timelines, how the app is generally structured, team communication, or how the mobile app is designed.

Create a survey that will allow you to analyze this feature of the app from the perspective of new users and find potential problems. Write the survey questions, perform the survey, and create a report of your findings.

Extra Credit: Record the reasoning behind your decisions for each question, how long the survey was, why you picked the tool you used, and how many people you surveyed.

Tutorials

If you need help with this challenge, check out our hand-picked tutorial recommendations.

How to Write (Better) Survey Questions

dscout.com

28 Tips for Creating Great Qualitative Surveys

nngroup.com

This is All You Need to Know to Conduct a UX Survey

uxplanet.org

Step-by-Step Guide to Create an Effective User Research Survey

youtube.com

Tools

Not sure which tools to use? Try one of these.

Google Forms

google.com

Typeform

typeform.com

OptionalWorkshop Questions

optimalworkshop.com

Airtable

airtable.com

Share Your Results

When you finish the challenge, post your work on Twitter and we'll give you feedback! Be sure to use the hashtag #uxtoolschallenges and tag our account @uxtoolsco. We'll keep an eye out and repost good examples on a regular basis.

We're also building a new paid community for designers where you'll be able to get even more feedback. See more details.

More Challenges

Usability Test
Digital Prototype
Empathy Map

 All Challenges

Download hi-res versions of the cards

Join 12k+ other newsletter subscribers and get a PDF download of all the cards. You'll also stay up to date with our latest UX tutorials and launches.

    Email newsletter signup